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Community Activity
EE fibre speed below what it should be
Hi, I just did a speed test and it shows 57Mbps when it's usually 150 or above and the guaranteed speed is 100mbps.I used the EE broadband checker and the hub was restarted, as the diagnostic said my broadband home connection could be improved.For c...
Highest prices of all providers
Have been a transferee from BT to EE/BT: - the initial deal for broadband, phone and full TV package was reasonable. Six months into the 24 month contract, the monthly price has sky-rocketed as well as the actual service deteriorating, (TV box consta...
Help needed buyibg roaming add-on
Because ee has made it impossible to sign in to its app, with all its passcode (email AND phone, even with a password!!!) nonsense, I can't access the option to pay well over the odds for one day's Internet access. Does anyone know how to get round ...
APP NOT Working and website givining errot
Having received a message and email saying my EE bill was ready I tried to see the bill. The Android app opens with Account closed and clicking on bills takes me to help pages. The website just gives a 'something' gone wrong' error when I try to acce...
my phone is normally off as I only use it for OTPs
I've been having the same problem for a while and my phone is normally off as I only use it for OTPs (it's a Nokia 1650 from 2008).
EE Texts arriving hours too late
HiWhy are text messages arriving hours after they have been sent. ??Often I am awaiting a Pass Code or Key to get into Banking Apps or Government Gateways. These codes are only usable for a short period.Gov.UK sent me a code at 11.45 - it is now 12.0...
No confirmation email
I've pre-ordered the Switch 2 and have an order number, but never received a confirmation email. Is this normal?
How are you supposed to activate sim on unactivated phone?
Traded in my iphone 14 for iphone 16 in store. Got given a new sim card as i had a esim in my 14?Got home switched on new 16 went through the steps to get to the sign into icloud.....but i cant get 2fa code - locked out for 24 hours. Now its been 24 ...
Roaming
We regularly spend 3 months a year in France ….our last visit in the autumn of 24 when as before we were able to purchase a monthly pass ….WITHOUT warning we can only now purchase weekly passes which is little less than the daily charge. ….this is ...
Resolved! What is the truth about wifi 7?
Hi, I'm a BT transferee to EE broadband and after much discussions with advisors finally settled on the 500mb essentials with wifi 7 smart hub pro - then the problems started. On go-live date no additional equipment arrived (although I did receive th...
