EE and Nintendo switch

[Jbhifi69]

Hi Iv just changer my internet provider to a 4gee router And since Iv changed to ee both my sons Nintendo switches won’t connect to the internet , is there a problem with Nintendo and ee ?? Thanks jb

[James_B]

Hi @Jbhifi69,

Welcome to the EE Community. 🙂

What happens when you try to connect the consoles to the internet?

Do you see a particular error message?

James

[Jbhifi69]

Hi James The code is 2811-5003 which is to do with the network , i tried to hot spot it off my phone which is also EE  and go the same error code , I know my wifi is working ok as iv got multiple things connected to it and all work ok , I’d did try hot spot on my work phone and the switch connected straight away and my work phone is also EE 🤦‍♂️ I think it must be somthing to do with the settings within my EE family service pack and not the switch 


Sent from Yahoo Mail for iPhone

[Christopher_G]

Hi @Jbhifi69 

I've sent you a private message to get some information from you. Please have a look and get back to me.

Thanks

Chris