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EE 4G Router awful

BrinScaff
Visitor

We live rural and had been recommended to use the EE 4G router for wifi. We were informed that we would have no issues with speed and usage by EE however it is the worst wifi we have ever used. 

The download and upload speed is abysmal. The signal drops significantly all the time. We only got this wifi as living rural we had limited options. EE had assured us we would have no issues yet issues is all we have. I do not recommend at all. Hoping to switch to a different company which has far greater broadband for our area. 

EE told us to use the connection checker which we did at the time (before installing) and were told that it is the best for where we are, however now comparing to other companies that can provide a better service, EE is significantly the worst for internet. 

 

20 REPLIES 20
XRaySpeX
EE Community Star
EE Community Star

@jmass : Which EE 4G mobile router do you have?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP