Community wifi hotspot
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15-12-2024 12:39 PM
How on earth do I complain to ee. I've paid for the days wifi through the hotspot yes ita6 only7.99 but when I connect to the ee WiFi it tells me that my time is up and to purchase another one. 1st time using this service and I can sure say I would not and will not recommend this service to anyone
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15-12-2024 05:05 PM
Hi @Philipcart
When did you buy access and is it a legitimate site. The service starts as soon as you purchase so I read it as if you buy at 12pm then you have till 12pm the next day.
Please read the terms of service:
https://ee-wifi.ee.co.uk/public/ee/terms-and-conditions/conditions-of-service/index.htm
https://ee-wifi.ee.co.uk/public/ee/help/index.htm
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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