4g box dead, need a replacement, can I get one from EE shop

[Chris_B]

@IDL1  Is this under contract?  If it is you’ll need to call customer services about it.  A store can only sell you one not give you a replacement 

[IDL1]

Yes under contract, been trying customer services, no answer, and now closed.

thank you for the reply,

[Leanne_T]

Morning @IDL1

Thanks for coming here. 

Please give us a call today and the team will be happy to help you. 

Thanks 🙂

Leanne.