Community Activity
Prestatyn 4g signal gone again this weekend
Another weekend cant use internet off wifi as 4g not even registered on speed checker! On bottom of campsite getting poor 5 g signal a548andtoo road same a547 but around the site its dead . Got 3 bars and 4g marker on new iPhone.lots others on site s...
Voicemail now announcing number in message
Recently the EE voicemail message when called seems to be announcing in the voicemail call not only the time of the message, but also the number of the person who left the message. Annoying as it takes longer to get to hear the message, and unnecessa...
Full fibre cables cut liskeard two weeks
Our cables have been cut on land opposite our house two weeks ago. There are a number of houses with no broadband or Telephone connection, openreach keep sending engineers out but they can't repair it an engineer was due to call today but no show, on...
Cannot change tariff due to Openreach work on local area result in open order on
Hi all, I hope you're having a relaxing Easyer Monday.I've just tried to change my broadband tariff as I'm out of contract. However, I'm unable to do this until at the earliest 6th July as there is an open order on my line, due to works Openreach hav...
Child not received promised additional items.
Appalling customer service and am in contact with the communications ombudsman, putting together a case. We renewed my son's contract and were told we would be emailed redemption codes to claim a watch and supercharger and that it may take some weeks...
Homebrew Smart Hub Pro upgrades from Smart Hub Plus - will it work?
HiyaI can now get full fibre to my home and want to order one of EE's FTTP packages. We're currently running the whole house off a EE 5G Home 'Broadband' router - quite successfully as it happens - but it tops out at around 150Mbps. Fast enough for m...
Should I upgrade from BT to EE Broadband?
Hello. After some advice and if anyone can share their experiences of migrating from BT to EE broadband? My current situation: using BT Smart Hub 2 Wi-Fi 5, 150mbps Full Fibre which for the most part does the job. Am finding issues with the range how...
Zone 1 pass unlimited data?
Helloi am currently travelling in Montenegro and purchased the 7 day zone 1 pass for £25. Does this give me unlimited data like I get in the UK?
Hub power supply broke
Turned plugs off by accident yesterday, now broadband hub isn't working properly, it just goes green and after a while it flashes, spoke to Cs and they are sending a replacement hub as he thinks it's the power cable not producing enough power, has on...