07-02-2019 10:13 AM
Hi, I would like to give some positive feedback a put a member of staff I spoke to on the phone from the Newcastle call centre. I spoke to Jessica ward and she was fantastic, really patient and genuinely interested in helping me making the call easy and gave a wonderful human element to the call.
Great asset to your company
07-02-2019 11:20 AM
@Lilliegrace You can give it right where you have just done it.
07-02-2019 11:39 AM
Welcome to the community 🙂
Thanks for the great feedback, I'll make sure I pass it on to Jessica!
As a special thank you, I'd like to send you a small gift from the community team.
I've sent you a private message for some more information.
Please take a look and get back to me 🙂