Want to say thank you to an EE guide?

[James_B]

At EE, our guides are here to help keep you connected.

If one of our guides has helped you in a way that made a real difference, we’d love to hear about it. Your feedback helps us recognise great service and celebrate the people who support our customers every day.

Whether it was clear advice, reassurance, or simply a good experience, sharing your thanks really does matter.

Just hit reply below to tell us about your experience.

Remember not to post personal information - if we need anything else, we’ll send you a private message.

[Sueshan]

Good afternoon, 

Myself and my daughter visited your Worthing Store today and were served by a lovely girl called Chloe who was exceptionally polite, friendly and knowledgeable. She helped my daughter upgrade her phone and then noticed that my broadband contract was out of date and managed to save me a considerable amount of money monthly for a better product when I had only gone along to support my daughter. This was exceptional customer service on her part. In my experience, it’s very rare these days to get that level of customer service anywhere these days. She is a credit to your firm and it would be great if you could pass on my comments to her. 
Many thanks,

Sue S

[Leanne_T]

Morning @Sueshan 

Thanks so much for sharing this lovely feedback for Chloe. 

I'm so pleased you've managed to save some money and Chloe helped get everything sorted for you. 

Really appreciate you letting us know and I've made sure this has been shared and I am sure Chloe will be over the moon to know how happy you are. 

Leanne.

[Michael_D]

Hi @JennD379 

Welcome to the community.

Thank you for sharing this fantastic feedback about Dan, Lauren and Faris.

I'd love to make sure that it gets back to them and their managers so I've popped you over a private message to take some details.

Michael