nintendo switch 2 bundle online codes already been used

[aaronrhodes91]

i recently ordered and received the nintendo switch 2 bundle with 24 months switch online, express memory card and donkey kong game

after setting up the console and signing in went to use the code cards given, but receive an error after typing stating the codes have already been used,

tried ringing 150 didn’t realise it was hard these days to actually talk to someone and not have to press a ton of different numbers which still doesn’t get to you to a point of talking 

[Leanne_T]

Hi @DeanyBoy83 

I'm really sorry you've had this experience with the codes. 

I would suggest getting back in touch with our mobile guides to let them know this has not been sorted for you. If you remain unhappy, you can open a complaint and one of our complaints guides will get in touch with you. 

Leanne.

[DJH666]

Hi Leanne,

This issue was never resolved for me either.... i was promised new codes and calls back but heard nothing.

thank you

[Leanne_T]

Hi @DJH666 

If you've had no call back or any update, please get back in touch and our guides can get this looked into for you. 

Leanne.