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Xbox gamepass

I've recently took out the xbox series x in store but had no code for gamepass.I phoned ee and they said it should be on a card in the box then I've seen other posts saying I get a text. How do I actually get the code for the gamepass?  

Xbox pass activation

I switched add on to Xbox pass and got a thank you text but no activate instructions. I was waiting for half an hour on 150 and had to give it up. So far over the last 2 weeks I've spent over 5 hours to sales and complaints at EE/BT for another issue...

Andi123 by Contributor
  • 679 Views
  • 11 replies
  • 0 Helpful

Gamepass not working

Game pass not working. Stopped yesterday, paying a lot of money for the contract and not impressed when the freebie suddenly doesn't work.What makes it worse - unacceptable waiting time to try to speak to someone.Not a good start made even worse when...

Newyn22 by Explorer
  • 358 Views
  • 1 replies
  • 0 Helpful

Xbox Live Game Pass issues

I have the game pass with my phone bundle. I assumed once activated I'd get a code but it automatically connected to that email, which isn't my gaming account. I was able to contact xbox the first month to get it changed over to the correct account, ...

AcidBurn by Explorer
  • 817 Views
  • 3 replies
  • 0 Helpful

PS Portal refund

I've recently brought a ps portal with 4 x £50 vouchers I've now used the vouchers.After a couple of days a pixel has gone in the screen. I've phoned up ee and  explained the situation and I've asked for a exchange.They've said I can send it back to ...

Playstation 5 stopped working

Hello, just wondering if anyone can help my playstation 5 has decided to stop working after owning it for 2 months. Do i need to go through EE or contact playstation directly to get it replaced on warranty? Ive tried all the troubleshooting through t...

Game Pass Deal with Broadband

I took advantage of the 12 months free game pass Ultimate when upgrading my Broadband. I was told by the sales rep it would be a code because I explicitly asked how the Game Pass would be delivered. That was incorrect information. I've found out when...

Resolved! Free Games pass Ultimate

I pay Microsoft monthly for Games Pass Ultimate, I have just taken out EE Fibre and EETV I have received a message saying I receive 12 months free XBox Ultimate. Do I need to cancel my existing pass with Microsoft or does the free one from EE just au...

CarlG12 by Visitor
  • 1858 Views
  • 2 replies
  • 1 Helpful

Game pass ultimate

Hi, I've had the text for game pass ultimate 12months with my broadband in early April, but I've not been able to activate since.The gaming page the link has given me says the page isn't working right now (http://ee.co.uk/go/gaming).Can anyone help? 

Ritonge by Visitor
  • 394 Views
  • 1 replies
  • 0 Helpful

Resolved! Xbox Series X - 6 days old and Crashing on Series X/S games

So i am pretty much fuming at this point.Got an xbox series x gaming add on bundle to be added to my plan, xbox was received last monday, set up the xbox and put all the profiles on it.Didnt actually tart using the xbox till thursday this week, well ...