Xbox nat type strict on wireless router

Tbriggs_11
Investigator
Investigator

‎08-01-2025 11:22 PM

Hi I recently purchased the smart hub 3 wireless router and when I go to connect my Xbox it’s says UPnP unavailable , it is enable on my settings for the hub , would anyone have any solutions to fix this problem I’ve seen things about port forwarding but I don’t have a good understanding of it 

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5 REPLIES 5
XRaySpeX
EE Community Star
EE Community Star

‎09-01-2025 12:43 AM

Is this a fixed Home BB router or a mobile router?

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Tbriggs_11
Investigator
Investigator

‎09-01-2025 04:34 AM

Hi 

it is a mobile router 

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Colesey
Established Contributor
Established Contributor

‎09-01-2025 07:49 AM

Run the ‘test NAT type’ test in the Xbox network settings a couple of times, your Nat will change to open.

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Smart Hub Pro
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Tbriggs_11
Investigator
Investigator
In response to Colesey

‎09-01-2025 01:08 PM

Hi

ive tried this solution and it is still saying my NAT type is strict you sure this is the the solution for a mobile router 

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Tbriggs_11
Investigator
Investigator
In response to XRaySpeX

‎09-01-2025 01:39 PM

Hi 

yes it is a mobile 5G router , I’ve been reading about it online and says port forwarding is a solution would you agree this would work 

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