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Forum Posts

Fix the GamePass issue

Hi EE, A quick search online and through your forums and it appears that activating the free Xbox Game Pass Ultimate, that you're offering as part of your broadband packages, is problematic for a number of customers, myself included. Can you please f...

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XBox Game Pass - Service is not working

Hi,I was told that as part of my broadband upgrade I can get a 12 month xbox game pass, and to visit ee.co.uk/go/gaming to claim it. Every time I visit that address it says this service is not working. I've been trying it every now and then for weeks...

warwco99 by Contributor
  • 2008 Views
  • 12 replies
  • 1 Helpful

X box Game Pass

Why does it seem such an issue to get the Xbox game pass activated?. Five phone calls later and the resolution was to credit £60 to my broadband bill and then pay for the Xbox pass on my mobile bill. Fair enough I thought, but now when trying to acti...

FordKuga by Explorer
  • 475 Views
  • 3 replies
  • 0 Helpful

Xbox subscription

Hi newb herehow can I gift my Xbox subscription from Ee to my daughters account as I don’t own an Xbox but she does ????? 

Xbox Game Pass Technical Error

I upgraded my contract last week and added in Xbox Game Pass as my extra. It shows in my account however I have had a text saying I need to activate it. When I try to activate it I keep getting a message saying there’s a technical error. I have conta...

Vikc32 by Visitor
  • 521 Views
  • 3 replies
  • 0 Helpful

Xbox game pass offer not coming through

Trying to redeem the 12month game pass offer i got for my broadband, i've tried texting the service multiple times and nothing happens, any ideas?

allyjaay by Contributor
  • 332 Views
  • 0 replies
  • 0 Helpful

New nintendo switch

Wonder If anyone knows how I will receive my £100 gamecard as I got my switch today and havnt been sent a card with it, is it emailed? 

Kay108 by Visitor
  • 519 Views
  • 1 replies
  • 0 Helpful

Activating game pass

Moved to EE broadband over a month ago and still haven’t heard anything about game pass? I can now see the option online to add it but once I agree to terms it just goes back to the first screen and doesn’t add. Any help with this? thanks in advance 

Jas1602 by Investigator
  • 330 Views
  • 0 replies
  • 0 Helpful