Gaming

Did not receive 24 month Xbox ultimate and £70 EE Game Card with Xbox Series X

I ordered a Xbox series X bundle with 24 months of Xbox ultimate and a £70 EE game card and when it arrived only the console was in the box with no cards, have received no emails, texts or anything in the post so far. Any ideas when I will get these ...

Resolved! No confirmation email

I've pre-ordered the Switch 2 and have an order number, but never received a confirmation email. Is this normal?

Xbox game pass ultimate still linked to my xbox account

I've had Game Pass Ultimate as my inclusive extra/add-on for probably a year now, but have decided to swap over to getting 4K Netflix (I use it more and use Game Pass less these days). However, my xbox account still says it's linked to BT/EE, so I ca...

Resolved! No email confirmation or order history

Hi I preordered a Switch 2 but I’ve been sent no email to confirm and there seems to be no way to find the order in my account (just mobiles and broadband orders). I snapped a picture of the order no. luckily but I’ve had no trace beyond that. I boug...

Nintendo Switch 2 existing customers

Hello,I see that EE are going to sell the Switch 2. Can anyone advise whether this will be for existing customers? E.g add to plan? Or will it be open to all, so essentially could be a race to try and pre order one (and possibly be open to scalpers)....

Resolved! Not an EE customer, preordered switch, no confirmation 6 hours later

Hi, I am not an EE mobile customer (or in any other capacity.) I ordered a Nintendo switch 2 through EE this morning, it took the money...6 hours later...no email confirmation! And no order number!!! I've been trying to get in contact with EE ALL DAY...

Is "Expected Delivery Date: Out of Stock" normal for pre-orders from EE?

Hi, I just ordered a Switch 2 from this site but as the title says, the expected delivery date in the email confirmation I recieved says "Out of Stock". I have not used EE before so I'm wondering if anyone else who has ordered a switch 2 or hardware ...

Can’t join party’s

Does anyone had difficulties with party when switching to ee it says that the network settings are the reason but it’s on 18+ so I don’t understand ?

Resolved! How do I receive my game pass?

Hello EE Community!I recently ordered a Nintendo Switch package, which came with 24 months of Nintendo Online, and a £50 EE Game Pass.The vouchers for Nintendo Online came with the console but I don't know how I'll receive the Game Pass. I don't know...

Oculus 3s gift card

HelloI bought the oculus 3s package 2 weeks ago for my son’s birthday. It was meant to come with Batman, a £50 EE gift card and 3 months trial to meta quest.None of this was included and still haven’t had it?Am I missing something somewhere? Or has i...

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