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Still haven't received my EE game card

Ordered a PS5 slim in store on 3rd Dec which was meant to come with a £150 EE game card. Still haven't received the card. Spoke to 150 multiple times. 3 different EE game card forms have been raised. Have been told multiple times it will be 24hrs/48h...

Gamepass Ultimate

Hi i have an Email from EE after upgrading my contract that offers me 12 Months Gamepass Ultimate free and after waiting 14 days i still see no way of activating the offer on the EE website or the EE app  just keep offering Gamepass Ultimate at £12 p...

swany57 by • Investigator
  • 853 Views
  • 7 replies
  • 0 Helpful

Resolved! Game pass ultimate 12 months

Upgraded to 900mb broadband last November, got 12 months Ultimate with upgrade. Can't find the link to activate it 

PKC74 by • Visitor
  • 705 Views
  • 3 replies
  • 2 Helpful

Resolved! Unable to add PS5 monthly to account

Hi,I'm attempting to purchase a PS5 Pro bundle, however when checking out online, I'm getting a message stating payment service not available, and then the basket effectively empties itself - can anybody assist?

Liam2112 by • Investigator
  • 1500 Views
  • 11 replies
  • 10 Helpful

Resolved! Playstation Pro Deal

Hi, I am thinking of getting the Playstation 5 Pro deal which comes with £70 EE game voucher and 24 months of Playstation Premiem which comes in the form of PSN Vouchers.My question is, does the psn vouchers have to be used for the Playstation Premiu...

Decarat by • Explorer
  • 1699 Views
  • 4 replies
  • 2 Helpful

Resolved! Xbox game pass

as part of my broadband package, it came with 6 months free xbox game pass, when i click the txt link or attempt to do this via the app I always get an error message, or something went wrong. I have been to the activation page but there is nothing to...

ryzie by • Visitor
  • 560 Views
  • 1 replies
  • 0 Helpful

Resolved! How do I access my game pass

As part of my full fibre broadband package we got a free Xbox ultimate game pass for 1 year. However I have not been sent an activation code so I am not sure how I can active my game pass. Please could you advise.Many thanks

Xbox game pass login issue

Himy game pass shows as active in accounts and subscriptions but is not allowing me to use game passive followed the link to manage it, it shows as active in Microsoft and then directs me to EE accountgamepass is showing active on EE accountive tried...

Cakehole by • Visitor
  • 1001 Views
  • 9 replies
  • 0 Helpful

Resolved! Changing game pass email

Hello I've selected game pass as my extra but it's linked to the email on this account. Is there a way to change the email address so it's linked with my daughters xbox account. Thanks tom 

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