Gaming

Tracking Gaming Orders with SO Ref - XBOX & PS5 (most cases purchased outright)

Hi AllI have spent a long time over last few days chasing EE to find out what's happening with my order. (Xbox - Birthday Present)I spent a long-time on line last night and this morning I have spoken with 3 different Advisors, all of whom have been ...

Xbox 24 month bundle

Hi all,Trying to find out where my xbox gamepass and ee data pass would be.Got the xbox last week and have had nothing in the form of texts etc to activate the gamepass or the data pass that comes with the bundle.I've tried using ee.co.uk/xbox, but I...

X box gaming

Hi all I have the Xbox gaming pass ultimate as a add on but when I go on the app it says activation required, so I click on it , they send a pin when I put the pin in it says no activation required, yet I've not got the pass number and I've had the p...

Xbox series X nat type moderate UPnP not successful

I've just joined ee on the gigabit package I'm having an issue with nat type moderate and UPnP not successful I've seen other forums but never any answers. I have seen port forwarding does not work and I wouldn't know how to do it, adding the device ...

4x£50 vouchers doesn't cover 24 months of PSN?

I have recently bought a PS5 on a monthly contact and the bundle says it includes 24 months of PSN, however I've been sent 4x£50 vouchers and a year's PSN subscription is £119.99. I don't really want to pay the extra £19.99 each year when the bundle ...

Call of Duty Hella Chill Bundle - Order of BO6

Hello! I recently bought Call of Duty: BO6 for the Hella Chill bundle, and sent the game copy to an EE store as I only want the Hella Chill code and already own BO6. From the website, it looks like that is the only way to retrieve it. However, when ...

XBOX Double NAT Issue

HiI Have a EE Smart Hub and I have a TP LINK AX5400 connected to it which I connect everything through. My wireless is off on the EE hub as I don't use it as it wasn't strong enough of the whole house. Issue is now I can't join any XBOX Party chats a...

Resolved! How can I use my Game Pass subscription?

When I buy my broadband package, selling specialist told me that I have free Game Pass subscription rights for 6 months in my package. But I haven't used yet because of I don't know how to use that. Can somebody help me how I use that?

Game card error

I purchased a meta quest 3 with the £50 game card for Christmas, received the confirmation and the game card number and PIN code … I’ve been trying now for 2 weeks to get the credit to buy a game or 2 and it keeps saying verification error. I’m at th...

Blackops6 skin

Hi everyone I need some help. I’m a UK EE customer and when I text the “BLACKOPS6” message to 150, I don’t receive the code for the skin that I’m meant to. Is there another way or am I doing it wrong? Please help I really want to use the free skin. T...