Gaming

Return of faulty controller

Bought a ps5 controller from the app store a gift for my son and had received it already opened with a scuff mark on the controller. Followed the returns process and was notified that it has been received at the returns department and I now had to wa...

Resolved! Game pass

As part of my phone package I have the game pass as an add on, I've activated it but need to know how I add it to my Xbox account or is there a way to check if it's been added?

Xbox Ultimate Bundle £30 per month not received game pass

Hi, as the title states I have bought the £30 a month black Friday bundle, I have received my £150 EE gamecard voucher and the console, it has been 13 days and have not received my Xbox Game Pass 24 month subscription?I ended up adding it to my accou...

Ps portal not connecting

why will the ps portal not connect to EE on my iPhone hotspot? Connected to a friend’s o2 and another on giff gaff using their sim in my phone so it’s not phone it’s the network. Any suggestions

Resolved! I purchased the xbox game bundle

I purchased the xbox gaming bundle with £150 voucher and ultimate game pass, I've not had any text or email just the xbox itself. I have called ee and they said they would contacted with 24 hours nothing yet 3 days later and ive emailed and not had a...

Query Purchasing a Xbox series X instore with blue card discount.

I tried to purchase a Xbox series X console twice on line earlier using 2 different payments, both attempts ended with an error after payment method had been confirmed. Have sent emails to customer support and await a response. My question is can I p...

Black ops 6 additional content?

Hi I was wondering if anyone has any update on the addition content for black ops 6 for EE customers. I noticed the banner on the gaming website saying “out of stock” has been removed so was wondering if this mean they are back in stock and if so why...

Free Xbox gamepass ultimate

Hey,So this has gone a bit beyond a joke now, i received a 24 month box gamepass ultimate addon onto my account with the purchase of the meta quest 3 through my mobile bill. The gamepass itself was a nightmare to add to my account in the first place ...

Resolved! Xbox game pass

I have received an Xbox series x as part of your Black Friday deals. It says it’ll come with 24 months of game pass ultimate. I have it on a pay monthly subscription added to my ee phone bill. I have receive a text for the ee game card, but haven’t r...

Something went wrong

I’m wanting to add the PlayStation 5 slim console 24 month bundle with £100 ee gamecard been trying for over a week and as soon as I press checkout it loads up and then says something went wrong come back later just wondering if there’s an issue with...

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