Gaming

New to EE broadband cannot connect to it for PlayStation or our mobile phones

HiWe have switched to EE broadband but my son cannot connect his PlayStation. All of our mobile phones still show the previous provider details and when we try to log in to EE it says unable to connect. Please help.

Xbox game pass ultimate

I get game pass ultimate with my package. I haven’t received a code and when I try to activate it it just keeps refreshing. Can anyone help?

Resolved! Roblox

I need some help. My daughter can't access her roblox account and yet I'm still paying a monthly subscription. I've tried to cancel but sont know how... any help is appreciated.

Xbox Game Pass Stopped Working

This happened back in August. My game pass randomly stopped working and it was telling me to purchase game pass with every game I tried to download.I got in touch with EE who said it's a problem on Xbox' side, I spoke with Xbox who raised a ticket fo...

Resolved! Sent a Zero Balance Gift Card for Meta 3S promo

This card is supposed to be £50I typed in the card number and the pin and it shows as a zero balance.what do i do now? I don’t have an EE phone to text or call from.

Resolved! Return

I have purchased a PS 5 pro two days back I didn’t opened it now how to return it what’s is way and process to return.

Games Pass

You cancelled my games pass on 26-03-25, as we are no longer with you (New EE), but you have not cancelled it as it is still live, and when speaking to Xbox, it was cancelled on 04-09-25. I have tried to speak to 150 10 times but because my account i...

Resolved! Can't buy xbox bundle

Every time I attempt to pay the upfront payment and add the rest to my mobile bill it reverts back to the payment screen or either says my cards declined. Impossible!

UPnP not successful Nat type: moderate

I have had my Xbox Series X connected to my EE Broadband router since it was installed roughly 8 months ago. There have been no issues at all up until last Friday when I received the following message on my network status on my Xbox:NAT Type: Modera...

Resolved! Ordered a 9070xt with a 150.00 game card. GPU received,Game card yet to arrive..

Similar to other posts here, I’ve waited the 14 working days from delivery of the GPU and I’ve still not received the game card voucher. Called 150 today to be told they have to send a form and it’ll take another 5 working days..will obviously have t...

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