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Resolved! No email confirmation or order history

Hi I preordered a Switch 2 but I’ve been sent no email to confirm and there seems to be no way to find the order in my account (just mobiles and broadband orders). I snapped a picture of the order no. luckily but I’ve had no trace beyond that. I boug...

Katana2k by • Explorer
  • 699 Views
  • 2 replies
  • 1 Helpful

Nintendo Switch 2 existing customers

Hello,I see that EE are going to sell the Switch 2. Can anyone advise whether this will be for existing customers? E.g add to plan? Or will it be open to all, so essentially could be a race to try and pre order one (and possibly be open to scalpers)....

Resolved! Not an EE customer, preordered switch, no confirmation 6 hours later

Hi, I am not an EE mobile customer (or in any other capacity.) I ordered a Nintendo switch 2 through EE this morning, it took the money...6 hours later...no email confirmation! And no order number!!! I've been trying to get in contact with EE ALL DAY...

Amymario by • Explorer
  • 1194 Views
  • 3 replies
  • 1 Helpful

Can’t join party’s

Does anyone had difficulties with party when switching to ee it says that the network settings are the reason but it’s on 18+ so I don’t understand ?

Chey22 by • Visitor
  • 437 Views
  • 1 replies
  • 2 Helpful

Resolved! How do I receive my game pass?

Hello EE Community!I recently ordered a Nintendo Switch package, which came with 24 months of Nintendo Online, and a £50 EE Game Pass.The vouchers for Nintendo Online came with the console but I don't know how I'll receive the Game Pass. I don't know...

Oculus 3s gift card

HelloI bought the oculus 3s package 2 weeks ago for my son’s birthday. It was meant to come with Batman, a £50 EE gift card and 3 months trial to meta quest.None of this was included and still haven’t had it?Am I missing something somewhere? Or has i...

Online Gaming on PC

I've recently moved to EE broadband from Sky. I cannot seem to connect to online games, connection error, yet I have an internet connection. I use an Ethernet cable via a powerline adapter. I've checked firewall to see if I my games have access throu...

MatRid by • Visitor
  • 438 Views
  • 1 replies
  • 1 Helpful

Meta quest 3 dont buy

I want to warn people that it is so much easier to buy from elsewhere. There so many stories about people not receiving there 24 months xbox gsme pass and I'm another. I have been trying for over a month and spoke to so many people with zero help or ...

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