My free Ee 80 pounds Xbox pass

[Knighty999]

When do I get my EE XBOX £80 Xbox pass. I brought a Xbox x and it says comes with a £80 voucher but not received a text or email

[Northerner]

Hi @Knighty999 

Please read here: https://ee.co.uk/help/gaming/redeeming-an-ee-gamecard

Thanks 

[Knighty999]

I have tried to ring but takes ages to get to someone. 
can someone not help me on here and get code sent over to me now. 

many thanks 

[Ritu_D]

Hey @Knighty999 

Thanks for reaching out here on the community. 

We do not have account access here on the community. 

I would recommend following the steps on the link Northerner has sent above. Have you text EE GameCard to 150? 

Thanks 

Ritu 

[Knighty999]

I have text 150 Ee gamecard and it does nothing just a list of services 

[Ritu_D]

Thanks for letting me know @Knighty999 

I would suggest Contacting Us to speak with one of guides, they will be able to look into this for you. 

Ritu 

[Knighty999]

I have tried to contact over the phone. Lost my voice. Is there an email you can give me 

[Ritu_D · Accepted solution]

I appreciate how frustrating this must be @Knighty999 

The only way to contact about this will be over the phone. 

You could Make a Complaint via a webform if you are still having difficulties getting in touch over the phone. 

Ritu