22-07-2026 11:06 AM - last edited on 22-07-2026 01:48 PM by Lesley_W
Hello I recently had an Xbox series x bundle added my contract on the 4th July with included a £160 ee game card which I should of received within 48hrs according to the staff at local ee shop who dealt with me... I still have not received my card 3 weeks later and after calling 150 numerous times and been told wait 3 days then 5 days etc etc... I not happy with this as I'm paying for something I can't use as the 160 ee game card was to get games and an online pass.... Please can someone try and find out why and fix this problem as I'm starting to lose faith in ee.. Yours Mr Douglas *******
[MOD EDIT - REMOVED FULL NAME FROM THE PUBLIC FORUM]