Ps portal not connecting
why will the ps portal not connect to EE on my iPhone hotspot? Connected to a friend’s o2 and another on giff gaff using their sim in my phone so it’s not phone it’s the network. Any suggestions
Forum Posts
EE smart hub plus is a joke
I’ve had EE Full works kit 6 days, install was complete faff, the most convoluted installation process I’ve ever had. speeds great I get 800Mbps, everything connects great until you want to game. CoD mw3 I have to try and connect 8 times to the serv...
Xbox Game pass ultimate add on
Hi New customer here. I've been with ee for three weeks and have been trying to activate the Xbox game pass ultimate add on that was part of the package I ordered. But as yet I have been unable to get it to go further than an error message as shown i...
Cannot claim Xbox Game Pass Ultimate
Hello, I bought Broadband from EE and got it set up and when I wanna claim my Xbox Game Pass Ultimate I receive this error. I tried doing it on both my laptop and phone, both mobile data and wifi, won't work at all.
Resolved! No Xbox Ultimate Received.
I haven't received the text for Xbox Ultimate as part of the Series X bundle.Is the only option to call 150 to get it rectified?
Resolved! Xbox Ultimate Charges
Last month, I had an issue with not receiving the SMS to activate the Add-on (https://community.ee.co.uk/t5/Gaming/No-Xbox-Ultimate-Received/m-p/1363968#M14138). I managed to resolve it with the help of tech support, so I was surprised today when I ...
Latency question
Hi i whant to join ee full fiber can any of you let me now please what latency do you have on online games like call of duty for example or battelfield and is this a good network or is just marketing that the network is for gaming thank you.
Transferring Xbox game pass
My Microsoft account was hacked and I was unable to get it back after 2 weeks of frequent contact with Microsoft, eventually my account was suspended indefinitely. I had a 6 month game pass ultimate package with an EE broadband contract. The game pas...
EE boosters unstable?
I've recently switched to EE broadband and went with the Full Fibre 500 package with 3 EE WiFi boosters to come with it. Now I was using a hard wired connection until the boosters came and everything was perfect, no lag extremely low ping etc but now...
Resolved! Xbox game pass
I bought Xbox series X as add on to my phone contract, was supposed to come with 24 months ultimate game pass but haven’t received code or email or text and live chat not working in the app
