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Resolved! Another EE game card post

As many on here have already posted about, I added the ps5 deal with the 125£ game card to my mobile bill. the contract stated I would receive 200£ worth of vouchers to purchase 24 months of PSN which was received in an envelope attached to the PlayS...

Resolved! Xbox pass subscription cancellation

Hi,I was using xbox pass via BT/EE through my contract with you. Now my contract ended and I wanted to renew subscription on my own for the first time however I'm unable to do so since the subscription is still linked to BT/EE. I contacted MS support...

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Acer Nitro V15 Spec Issues

https://ee.co.uk/products/acer-nitro-v15-i5-rtx3050-gaming-laptop-24m-bundle-with-acer-controller-gpu-and-more https://ee.co.uk/products/nitro-v15-anv1551-vb-vgm-24-monthBoth of these seem the same, but the cheaper one shows a 4050 graphics card in t...

Resolved! Re: Xbox Game pass and gamecard

I too ordered a Xbox with £70 game card. Still have not received this and its been over a month. I have had escalation forms put in and had nothing back. Last time i spoke to an agent the said i had to email the company who send out the game card as ...

Resolved! PlayStation portal.

hi just ordered a PlayStation portal with a £50 ee game card I’ve opened it but no game card is in the box.. it’s for a present at the end of this month.. has anyone had this before? If so how do you get the £50 ee game card. 

PS5 add to plan with FC 26

Hi,I purchased a PS5 disc edition via add to plan and it was supposed to come with a £125 EE Game card, £200 worth of vouchers for PS Plus and FC 26. I have only received the vouchers in the box and I know the EE gamecard will be sent to my email in ...

Clinton33 by Investigator
  • 1504 Views
  • 6 replies
  • 0 Helpful

Resolved! Ps5 on fiber 500

HiI have just switched to fiber 500 which is fine for everything except ps5 , We have 2 both on ethernet cable and when I do a speed test they both only get 90-95mbps.When I put them on wifi they get 350 -450 but it's very laggy (cod )so not very goo...

Cec34 by Visitor
  • 322 Views
  • 1 replies
  • 2 Helpful

EE GameCard not received after Meta Quest 3 bundle delivered

Hi All,So i received my meta quest 3 delivery early this week, All great, however, ive yet to receive my £100 Gamecard which i was told should be with me within 48 hours - it hasn't arrived. So i contacted 150 who raised a webform and was also told i...

Liam1924 by Investigator
  • 663 Views
  • 3 replies
  • 1 Helpful

Re: Xbox game pass activation code

Hi I have the same issue. Bought and Xbox with 3 month game pass but haven’t received the game pass. I have followed your instructions but I don’t not have a Ee mobile number and it doesn’t accept my phone number that I placed the order with. Any hel...

Tom421 by Visitor
  • 318 Views
  • 1 replies
  • 0 Helpful

Resolved! Issue trying to activate gamepass

I get Xbox Gamepass as part of my made for gamers bundle which went live todayWhen I go to gaming on my account page I see it as an add on with the cost of £0 and it says its part of my bundle but when I go to activate it and accept the terms and con...

Verk by Skilled Contributor
  • 984 Views
  • 12 replies
  • 4 Helpful