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Resolved! Xbox Game Pass Ultimate inclusive extra isn't working

Hi,My plan has recently changed to a SIM only, with the inclusive extra of Xbox Game Pass Ultimate. It's worth noting on my previous plan I also had Xbox Game Pass Ultimate as an inclusive extra. However, somewhere in the changeover to SIM only, the ...

Resolved! Gamimg/and gamer bundles

Having been a gamer for a 1000 years, 48k dial up with games like Doom, quake, Half life and the more modern titles like Battlefield and call of duty, coming from the BT FFTP 900 with the smart hub 2, when I crossed over to EEs 1.6Gb service with the...

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Resolved! Playstation Plus Extra Subscription

Hi,I've recently purchased a Playstation 5 with Fifa 26 and Playstation Extra 24 months subscription.I've redeemed Fifa26 via the Fifa26 booklet and scratchcard, but how do I redeem the Playstation Extra 24 months subscription. There's nothing in the...

UpNp and Plex

HiRecently moved to EE Fibre and have received the EE Not so Smart Hub PlusIssues I am having are:1) UpNp is not detected on any device on my network, it is turned on but not being detected or not detecting anything, I have done the whole turn of eve...

Resolved! Being charged for PS gift card?

Hi,I've ordered a PS5 bundle on Black Friday that included 24months of PS Plus Premium. They sent me a 100quid voucher which won't even cover 24 months and now I realized that there is something like "PS5 Digital E Chassis 24m 100 voucher" for 10 qui...

Resolved! Faulty ps5

So less than 1 week of ordering a ps5 through add to bill and finding theres a clicking noise coming from the unit i have to now go theough Sony for repair. I dont understand as ill be billed for the first month and not being able to use it? I have t...

Resolved! PlayStation 5

I ordered PlayStation 5 on 30/12/25. The email I received after placing my order said it would usually be dispatched within 14 days.  All along the tracking has been showing  ORDER PLACED. On 10/01/26 it changed to PREPARING FOR DISPATCH ( I got exci...

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