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Resolved! Appalling Customer Service

I ordered a Game Day package for the Nintendo Switch 2 three weeks ago. DPD initially failed to show up - I rang and he claimed to be at the depot 15 mins after my delivery time but the depot is an hour away. On try two they told me they had missed m...

Naiobii by • Visitor
  • 583 Views
  • 1 replies
  • 1 Helpful

Resolved! Ultimate game pass and ee game card

I received my new Xbox on Friday,  but when / how do I receive the 12 month ultimate game pass and the £160 EE gamecard that was part of the bundle ?

skeff75 by • Explorer
  • 1097 Views
  • 3 replies
  • 3 Helpful

Playstation Remote

Has anyone managed to get the PS5 to work with the Portal away from home?  I've not been able to use mine since switching from Sky to EE... It's a massive inconvenience 

1lozzie1 by • Investigator
  • 423 Views
  • 2 replies
  • 1 Helpful

Lenovo legion go steam specs question

Hi. I have just ordered Lenovo Legion go steam 24 month bundle with data pass only. In the specs sheet it is saying it comes with Z1 extreme chipset 16gb ram 1tb HD. I have contacted EE rep on Facebook and they confirmed it is z1 extreme chip. My con...

Darius1212 by • Established Contributor
  • 4565 Views
  • 37 replies
  • 4 Helpful

Resolved! FC 26

Hi, is FC 26 on Xbox series X digital or disc when bought through EE do we know? 

Resolved! Re: Live chat

Hi, I got a Xbox as an add on that came with a gaming card and 12 months ultimate gaming pass but still have not received these. Please could you help with this 

Gaming pass

I purchased the Xbox deal Christmas 2024 have tried to access the gaming pass, but no joy and frustrated as paying all this money when it would have been cheaper to just buy locally

Resolved! No Game card

Hi alli ordered and received a Graphics card bundle that was supposed to come with a £70 ee game card but there was no card or a code for redemption in the package. was wondering if this should come via email after collection of gpu from the stor or ...

Jonash11 by • Visitor
  • 1178 Views
  • 5 replies
  • 2 Helpful

Resolved! Add to Plan - Card Declining - New Sim Only Issue?

Hi,I have tried to add a Xbox Series X to my plan today. When getting to the checkout, I have been asked to pay £17 today. I put in my card details and then it declined.I was asked to confirm the amount on my banking app and did so, but still decline...

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