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12 months of xbox gamepass

I just moved from BT to EE, and was told specifically in February that 12 months of gamepass ultimate is included in my package. And ive also received a text and an email saying ive got 12 months included. Yet i just cant activate it on the app or th...

Ali1103 by • Explorer
  • 570 Views
  • 3 replies
  • 3 Helpful

Resolved! Gaming voucher Nintendo and PS5

I received my ps5 and switch on Friday but no gaming voucher was included. I messaged about this and was told that I should get it within 48 hours then told you had to wait the 14 day cooling off period but I could get the voucher quicker if I emaile...

Fayeb79 by • Investigator
  • 979 Views
  • 13 replies
  • 6 Helpful

Still haven't received my EE game card

Ordered a PS5 slim in store on 3rd Dec which was meant to come with a £150 EE game card. Still haven't received the card. Spoke to 150 multiple times. 3 different EE game card forms have been raised. Have been told multiple times it will be 24hrs/48h...

Gamepass Ultimate

Hi i have an Email from EE after upgrading my contract that offers me 12 Months Gamepass Ultimate free and after waiting 14 days i still see no way of activating the offer on the EE website or the EE app  just keep offering Gamepass Ultimate at £12 p...

swany57 by • Investigator
  • 489 Views
  • 7 replies
  • 0 Helpful

Resolved! Game pass ultimate 12 months

Upgraded to 900mb broadband last November, got 12 months Ultimate with upgrade. Can't find the link to activate it 

PKC74 by • Visitor
  • 495 Views
  • 3 replies
  • 2 Helpful

Resolved! Unable to add PS5 monthly to account

Hi,I'm attempting to purchase a PS5 Pro bundle, however when checking out online, I'm getting a message stating payment service not available, and then the basket effectively empties itself - can anybody assist?

Liam2112 by • Investigator
  • 887 Views
  • 11 replies
  • 10 Helpful

Resolved! Playstation Pro Deal

Hi, I am thinking of getting the Playstation 5 Pro deal which comes with £70 EE game voucher and 24 months of Playstation Premiem which comes in the form of PSN Vouchers.My question is, does the psn vouchers have to be used for the Playstation Premiu...

Decarat by • Explorer
  • 1144 Views
  • 4 replies
  • 2 Helpful

Resolved! Xbox game pass

as part of my broadband package, it came with 6 months free xbox game pass, when i click the txt link or attempt to do this via the app I always get an error message, or something went wrong. I have been to the activation page but there is nothing to...

ryzie by • Visitor
  • 434 Views
  • 1 replies
  • 0 Helpful

Resolved! How do I access my game pass

As part of my full fibre broadband package we got a free Xbox ultimate game pass for 1 year. However I have not been sent an activation code so I am not sure how I can active my game pass. Please could you advise.Many thanks

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