Skip to main content
Forum FAQ's
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Mobile Carrier purchases

Gazpf666
Visitor

‎26-11-2025 02:10 PM

Hi, I’m trying to make a purchase through my PlayStation Network account. 

I’ve always been able to use my mobile carrier (EE) to pay for games if I wanted to. All of a sudden I’m being told that “your mobile carrier doesn’t support purchases this large” when it’s only £40. Can I change this? If so, how?

0 Helpful
1 REPLY 1
Alex_H
EE Community Support Team

‎26-11-2025 05:00 PM

Hi @Gazpf666,

Welcome to the EE Community

For charge to bill services there is a limit of £40 for a single transaction and £240 for monthly transactions. If it was £40 exactly or under it should allow you to add it to your bill, unless you were already near or exceeded the monthly limit.

It is not possible to change the single transaction or monthly limit.

Alex

0 Helpful