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Forum Posts

Issues with PS5 Remote Play

Hey everyone, fairly sure I'm not the first person nor will be the last to have this issue. Made the swap from BT to EE last week, and was assured everything should be exactly the same, simple straight swap and for the most part it has been. Except f...

Resolved! EE GameCard incorrect PIN still not resolved

Hi,Despite the 2 previous posts about this being marked as resolved it still hasn’t been. I’ve emailed waivpay as instructed but other than a generic email saying they’re looking into this, I’ve received nothing else in over a week.I purchased the pr...

Oscar182 by • Investigator
  • 924 Views
  • 3 replies
  • 1 Helpful

Resolved! How to Order Wifi 7 router for gaming

Hi there i am on the 900mbps package with the smart hub plus, but i want to get the new wifi 7 router, especially as it is compatable with my PS5 pro and for any future devices that support this. However my account online says i can add wifi 7, but w...

Johngking by • Contributor
  • 2518 Views
  • 6 replies
  • 3 Helpful

Switch 2 Online & Expansion Pack

HiI received the switch 2 pack with camera, Mario kart and the online/expansion pack which is great but there is no code for the online/expansion pack just the Mario one which worked fine.Am I missing something?Cheers

Resolved! £30 additional trade in

I recently added a PS5 Pro to my plan and received everything as normal, however I was told I would receive a code to add £30 on to trade in my old console, however this has not arrived, and EE online chat has so far only attempted to upgrade my broa...

Resolved! Switch 2 delayed

Ordered the switch 2 on release day, was apparently dispatch the same day but 2 days later still no tracking number. should have had an option to collect or faster shipping, ordering on day 1 release and having to wait potentially 5 days is shocking 

Resolved! Tech Drop disappointment

I'm quite disappointed with this tech drop, thought they would finally get some new gaming laptops in, or at least being back some stock, bit no, waiting up to check, website down for hours, thinking, oh it must be something good... No ... It was a w...

Resolved! EE GameCard Incorrect PIN

Hi, I received a text this morning with the £50 EE GameCard voucher for the switch 2 bundle I recently ordered. When I try to redeem it tells me the PIN is incorrect. Can someone please help me resolve this?Thanks.

Oscar182 by • Investigator
  • 1323 Views
  • 5 replies
  • 1 Helpful

Legion go s 24 month bundle

Anyone got any idea which version of the legion go s you will receive if you go with the bundle deal? There are a few different sku's with different chips memory and hard drive capacity. The specifications just lists that it comes in different versio...

AaronD84 by • Explorer
  • 1455 Views
  • 4 replies
  • 6 Helpful

Xbox Scorpio Bundle

I have just received the Xbox Series X in the mail today.The bundle is meant to include the £70 EE game card and Game Pass Ultimate. When I finished setting up the Xbox and signed in, the Xbox asked if I wanted to purchase Game Pass. How do I go abou...

EqSylar by • Investigator
  • 1119 Views
  • 6 replies
  • 7 Helpful