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PS5 Pro Deliveries Delayed?

risingaboveit68
Established Contributor
Established Contributor

Hey

When you now go onto the EE page where you can order a PS5 Pro it says,

"More than 50 on order, delivery delayed - Limited to 1 per customer

Delivery:
Standard: Due date unavailable"
 
Is this only for orders placed now as I pre-ordered mine over a month ago...
Thanks
1 SOLUTION

Accepted Solutions
Peter_W
EE Community Support Team

Good morning @risingaboveit68, welcome back to the EE Community. 

If you have an outstanding pre-order on a PS5 Pro, we will fulfill these as soon as we can on a first come, first served basis following release. 

Please keep an eye on your texts and we'll let you know when this is out for delivery.

Peter

View solution in original post

28 REPLIES 28
Peter_W
EE Community Support Team

Good morning @risingaboveit68, welcome back to the EE Community. 

If you have an outstanding pre-order on a PS5 Pro, we will fulfill these as soon as we can on a first come, first served basis following release. 

Please keep an eye on your texts and we'll let you know when this is out for delivery.

Peter

risingaboveit68
Established Contributor
Established Contributor

Thanks for this Peter appreciate it.

I know go onto my order page and it says Order Allocated...

I assume this looks good news!!

Cheers

Memphizuk
Investigator
Investigator

My order says the same 1 allocated. But it is now nearly 6pm and no dispatch or saying going out for delivery. Pretty poor from EE if it does not arrive on release day when I pre ordered on the 10/10/24 the day they went live 

risingaboveit68
Established Contributor
Established Contributor

Wouldn’t worry yet. I had something delivered from Sky today and I didn’t get a DPD notification until 9pm yesterday to say they were expecting the parcel. And then it was delivered today. 

Ok mate let's see. Just strange doesn't say dispatched on the EE order. But to be honest this my first time ordering from EE so not sure how works. 

Yeah not holding out much hope for tomorrow now. Allocated but can’t see it shipping now. 

Check your emails. Just had a dispatch email. 

Hi,

 

Mine is sitting at "order allocated" aswell and was wondering what the next stage of an update would be?

 

I've seen some EE support team saying they are sent out on a first come, first serve basis - I ordered mine basically as soon as it went live on the site 😂

 

Really hoping this comes tomorrow as I cancelled it from playstation direct to get it through EE.

Mine is still saying Order allocated with no dispatch email. Have you had any dispatch email from DPD etc? I've had nothing so not expecting it now.