06-11-2024 10:29 AM
Hey
When you now go onto the EE page where you can order a PS5 Pro it says,
"More than 50 on order, delivery delayed - Limited to 1 per customer
Solved! See the answer below or view the solution in context.
06-11-2024 12:54 PM
Good morning @risingaboveit68, welcome back to the EE Community.
If you have an outstanding pre-order on a PS5 Pro, we will fulfill these as soon as we can on a first come, first served basis following release.
Please keep an eye on your texts and we'll let you know when this is out for delivery.
Peter
06-11-2024 12:54 PM
Good morning @risingaboveit68, welcome back to the EE Community.
If you have an outstanding pre-order on a PS5 Pro, we will fulfill these as soon as we can on a first come, first served basis following release.
Please keep an eye on your texts and we'll let you know when this is out for delivery.
Peter
06-11-2024 01:16 PM
Thanks for this Peter appreciate it.
I know go onto my order page and it says Order Allocated...
I assume this looks good news!!
Cheers
06-11-2024 05:42 PM
My order says the same 1 allocated. But it is now nearly 6pm and no dispatch or saying going out for delivery. Pretty poor from EE if it does not arrive on release day when I pre ordered on the 10/10/24 the day they went live
06-11-2024 06:11 PM
Wouldn’t worry yet. I had something delivered from Sky today and I didn’t get a DPD notification until 9pm yesterday to say they were expecting the parcel. And then it was delivered today.
06-11-2024 06:27 PM
Ok mate let's see. Just strange doesn't say dispatched on the EE order. But to be honest this my first time ordering from EE so not sure how works.
06-11-2024 07:12 PM
Yeah not holding out much hope for tomorrow now. Allocated but can’t see it shipping now.
06-11-2024 07:21 PM
Check your emails. Just had a dispatch email.
06-11-2024 08:17 PM
Hi,
Mine is sitting at "order allocated" aswell and was wondering what the next stage of an update would be?
I've seen some EE support team saying they are sent out on a first come, first serve basis - I ordered mine basically as soon as it went live on the site 😂
Really hoping this comes tomorrow as I cancelled it from playstation direct to get it through EE.
06-11-2024 08:18 PM
Mine is still saying Order allocated with no dispatch email. Have you had any dispatch email from DPD etc? I've had nothing so not expecting it now.