Gaming

Xbox Cloud Gaming has stopped working.

Hi, I upgraded from BT to EE broadband today and got the Full Fibre Gigabit package. I’ve tried cloud gaming on my Xbox S and have noticed that as soon as you load a game the title screens lag and usually get disconnected from the service before I ev...

Xbox games pass not received

I added the Xbox series X as a tech upgrade to my account as part of the Black Friday offers where 24 months of game pass ultimate was to be included. I haven’t received the text message with my code and has been over a week now. I received the EE Ga...

Switched from BT - Xbox Game Pass says my account is already linked

I've just switched from BT where i had 900 MB with Xbox game pass..I now have exactly the same with EE but when i go to activate my Xbox game pass it tells me my account is already linked and i need to log in to there and unpair it...My BT account is...

Resolved! Xbox bundle gamecard isse

I purchased a xbox series x console, a 24 month ultimate subscription & a £150 gamecard as an add on to my mobile contract, it's been over 2 weeks & I still don't have my £150 gamecard. I've spoken, to customer service numerous times I just want to k...

Still waiting for 2 EE Game Cards

Odered a PS5 Pro bundle which comes with a £70 game card and a Meta Quest 3s with a £50 game card. I was hoping to use these to get some presents for christmas off the EE game store but so far have not heard about any of them. I scoured the forums an...

Gaming on EE 4G wifi

We've just signed up to EE 4G wifi because we've moved to a property without any cabled internet, so didn't have a choice.Everything is fine - speed it great, and it's all working perfectly.EXCEPT my son can't connect to it on his PS5 or through Fort...

Resolved! HELP! Claim BALCKOP6 call of duty skin(NO WORKING)

I’m having trouble claiming the Call of Duty skin through the EE partnership. I’ve sent a message to 150 with the word BLACKOPS6, but I haven’t received the redemption code. I’ve already topped up my balance, but it’s still not working. Could you pl...

Missing £150 gamecard

Received my xbox bundle 3 days ago, but I was supposed to have a £150 game card voucher, how do I go about getting this

EE Gamecard

I’ve been dealing with this for 2 weeks now but I’ve got my EE GameCard info and successfully redeemed it. However, I got a confirmation of the order and haven’t received any codes after it. I’ve contacted just about everyone. Waivpay. EE. Black Hawk...

Return of faulty controller

Bought a ps5 controller from the app store a gift for my son and had received it already opened with a scuff mark on the controller. Followed the returns process and was notified that it has been received at the returns department and I now had to wa...

Gaming

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