Gaming

XBox Game pass issues

Hello there,Due to the issues i have had with the WIFI during my upgrade from BT i have not activated the XBOX game pass. I have tried today and followed everything on the email, agreed to the T&Cs but it does not progress from there and there is no ...

VAT Removal from Order to Jersey

Hi, Today I bought one of the Nintendo Switch 2 consoles and paid for the order. I noticed that the VAT was not automatically removed and would like to find out how I would go about claiming this back? Jersey has its own GST and I would be paying thi...

Did not receive 24 month Xbox ultimate and £70 EE Game Card with Xbox Series X

I ordered a Xbox series X bundle with 24 months of Xbox ultimate and a £70 EE game card and when it arrived only the console was in the box with no cards, have received no emails, texts or anything in the post so far. Any ideas when I will get these ...

Resolved! No confirmation email

I've pre-ordered the Switch 2 and have an order number, but never received a confirmation email. Is this normal?

Xbox game pass ultimate still linked to my xbox account

I've had Game Pass Ultimate as my inclusive extra/add-on for probably a year now, but have decided to swap over to getting 4K Netflix (I use it more and use Game Pass less these days). However, my xbox account still says it's linked to BT/EE, so I ca...

Resolved! No email confirmation or order history

Hi I preordered a Switch 2 but I’ve been sent no email to confirm and there seems to be no way to find the order in my account (just mobiles and broadband orders). I snapped a picture of the order no. luckily but I’ve had no trace beyond that. I boug...

Nintendo Switch 2 existing customers

Hello,I see that EE are going to sell the Switch 2. Can anyone advise whether this will be for existing customers? E.g add to plan? Or will it be open to all, so essentially could be a race to try and pre order one (and possibly be open to scalpers)....

Resolved! Not an EE customer, preordered switch, no confirmation 6 hours later

Hi, I am not an EE mobile customer (or in any other capacity.) I ordered a Nintendo switch 2 through EE this morning, it took the money...6 hours later...no email confirmation! And no order number!!! I've been trying to get in contact with EE ALL DAY...

Is "Expected Delivery Date: Out of Stock" normal for pre-orders from EE?

Hi, I just ordered a Switch 2 from this site but as the title says, the expected delivery date in the email confirmation I recieved says "Out of Stock". I have not used EE before so I'm wondering if anyone else who has ordered a switch 2 or hardware ...

Can’t join party’s

Does anyone had difficulties with party when switching to ee it says that the network settings are the reason but it’s on 18+ so I don’t understand ?

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