Gaming

Just switched to EE and the latency is horrible for gaming

Hi everybody, I recently switched to EE and it has been terrible for me. The speeds have been a constant 52mpbs which is the package I have but it is terrible for gaming as I keep receiving latency spikes (it would go from 18ms to 150+ms which causes...

Resolved! Nintendo Game Pass

I purchased the Nintendo Switch bundle over 30 days ago and have not received my £50 game pass voucher. It seems impossible to get to find solution for this or to speak to somebody!

Resolved! Activating Xbox Game Pass Ultimate 6 month

Hi all!I changed my broadband plan in December 2024 and received an email and text stating id receive 6 months of Xbox Game Pass Ultimate.I've waited until now to activate it, but I see no option to activate it, only an option to join for £12.99! I'v...

Resolved! Xbox game pass

Hi I received a text stating that my broadband package comes with a years free Xbox game pass I’ve been waiting for it to show up on my account. I spoke with a customer service representative who said it’s been promised to me and that not to worry it...

Resolved! Xbox Game Pass Not Showing on my Account

I have spoken to three members of the EE team on three separate occasions, all of which have assured me that they will be adding the Xbox Game Pass to my account, all of which have failed for over two months now.I had the 12 months Xbox Game Pass enc...

BLACKOPS6

Resolved! Trying receive my black ops 6 rewards sending blackops6 to 150

Any can help me?i want my rewards code

Never received Game Pass activation email/text.

Hello all,I switched from my old BT package to an EE offering. This was meant to include Game Pass Ultimate for 12 months (Don't think it was the 24m offer). The offer said it could take up to 14 days to receive the information to activate.It's now b...

Resolved! EE Inclusive Extra - XBOX Game Pass Code

I've been sent a link to activate my EE game pass ultimate from my inclusive extras but can't locate the link anymore. How can I get this to be resent?

Ultimate X box free 12 months can’t sign up

I received an email saying my free 12 months would work within 14 days if the 6th of February there is no add on to active. Nor does the link in my text work?

Gaming

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