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Xbox Game Pass Increasing to £22.99 / month

asimtahraf
Contributor
Contributor

For those of us that use Game Pass Ultimate as our inclusive extra, what’s going to happen now that Game Pass Ultimate is increasing to £22.99 a month?

24 REPLIES 24

So back in October 2023 I purchased the Xbox gaming bundle with 24months of game pass ultimate. The contract is due to end in the next few days. Any ideas if I can just continue having it as a monthly charge to my account or would I have to go to the EE online shop and add it. I did have a text message saying not to do anything and it will continue but Im wondering if that will be the initial £7 then £14 p/m afterwards. Sorry for the long post, here's a potato 🥔 

Rach_H
EE Community Support Team

Hi @Emosnotdead1983,

Welcome to the Community!

You're spot on. The pass will be £7 for the first month and then £14 moving forward, however, if you have inclusive extras included in your plan then you will be able to select this as your inclusive extra.

Rach 🥔

Hi,

Now that Xbox has announced that Game Pass Ultimate is increasing to £22.99 a month, what’s going to happen to the inclusive extra?

Is it going to increase the price of our contracts?

MikeN73
Contributor
Contributor

Hi. I understand that the above subscription is soon to be going up by £10 a month (obviously Bill Gates isnt immune from the cost of living crisis). Currently I'm paying £12 a month  as a Direct Debit add on through EE. When the price hike comes in will i automatically be charged the extra or will my subscription get cancelled?

Thanks in advance.

 

MikeN73
Contributor
Contributor

Just asked the same .

GGxo
Explorer

Came to ask the same thing, hopefully we'll get a reply soon 

Commenting to increase visibility 

Northerner
EE Community Star
EE Community Star

Hi @asimtahraf @MikeN73 

https://ee.co.uk/help/terms-and-conditions/gaming/xbox-game-pass-ultimate

I cannot say for sure but it does say this is a third party service and as per the terms and conditions EE are not responsible for any changes in content or changes. I assume Microsoft will contact you accordingly.

Thanks 

 




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Hi @MikeN73 

https://ee.co.uk/help/terms-and-conditions/gaming/xbox-game-pass-ultimate

I cannot say for sure but it does say this is a third party service and as per the terms and conditions EE are not responsible for any changes in content or changes. I assume Microsoft will contact you accordingly.

Thanks




To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

Thanks for the reply.

I understand it's a 3rd party service, but game pass ultimate is currently valued at £14.99 - I do not pay this as I get it as an inclusive extra on my smart plan.

What were querying, is now that Microsoft has increased it to £22.99pm, how this would effect our inclusive extra - do we still get the ultimate plan for free, or will EE change it so we can get the standard for free and have to pay the extra to upgrade.