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Bought a £25 Xbox gift card on EE gaming site, no code has come through

Aaron103
Investigator
Investigator

‎28-01-2026 12:39 PM

Having a few issues it seems with this EE thing.

 

i bought a £25 gift card over 3 hours ago, no code has been received however I have a confirmation email. 

normally it comes through within a minute. 

anyone help me with how I get it cause FIFA 26 is gonna be back to full price before I get this 

0 Helpful
2 REPLIES 2
Chris_B
EE Community Star
EE Community Star

‎28-01-2026 01:16 PM

@Aaron103  have you checked your spam folder ? 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Aaron103
Investigator
Investigator
In response to Chris_B

‎28-01-2026 01:20 PM

Yeah, nothings there! 

I’ve bought 3 things off it before and it gives me a code within a minute from the confirmation email but I’ve only had the confirmation email nothing else 

0 Helpful