Ps portal not connecting

[JLT1990]

why will the ps portal not connect to EE on my iPhone hotspot? Connected to a friend’s o2 and another on giff gaff using their sim in my phone so it’s not phone it’s the network. Any suggestions 

[Katie_B]

Hi @JLT1990. 

Are you able to connect other devices to your hotspot OK?

Katie

[JLT1990]

Hi. Yes other phones, my iPad connected fine to my hotspot just not the ps portal. It’s not my phone as other networks work with the ps portal in my phone so it’s something on the EE network with the ps portal. 

[Katie_B]

Thanks for confirming @JLT1990. 

Have you been able to speak with our tech guides?

They should be able to look into this further for you. 

Katie

[Bumfluff4548]

Same problem 

installed EE APN ivp4 from GitHub 

give it a google, works like a dream 

works by vpn, took all of 30 seconds 

[IsmaeelO]

I also have this same problem.