How to redeem Xbox game pass
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26-11-2023 01:41 PM
I've just ordered a new phone and selected the Xbox game pass as a add on.
How do I proceed to use this game pass? Would I get a email or etc. I don't know how to redeem the add one
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26-11-2023 04:55 PM
Hi @Arthurk_90
You'll receive a text after 14 days.
Thanks
To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.
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27-11-2023 08:16 AM
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29-11-2023 10:18 PM
Hello. I’ve upgraded to a new sim only a good week ago now and have been getting an error message “We are experiencing technical problems right now, please try again later.” After following the ee.co.uk/xbox and inputting my number and then the confirmation digits.
is this a likely issue because it has not truly activated yet as I’ve seen apparently it actually takes 14days for a certain email/text message to arrive?
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30-11-2023 07:42 AM
Morning @Joeyj
Thanks for coming here 🙂
Do you have the Xbox Game Pass add-on showing in your EE app within add-ons?
Leanne 🙂
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05-12-2023 09:55 PM
Hello. It’s showing I have the inclusive extra in the app. It allowed me to redeem on one occasion but appears to be a 30 day period. Now it has an exclamation mark telling it needs activation.
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06-12-2023 07:38 AM
It sounds like your all setup @Joeyj 🙂
Your subscription will renew automatically each month as long as you keep the add-on on your account.
James
