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Tech add on expiry

Furmoman
Contributor
Contributor

Hi all

I have an Xbox Series X add on which expires in December.

Do I need to cancel the add on myself or does it just stop on its own on the expiry date?

The Xbox console will be paid off once it expires and I no longer need the Game Pass element of it so I don’t want to keep paying for it.

Thanks in advance

Lawrwnce

1 SOLUTION

Accepted Solutions
Chris_B
EE Community Star
EE Community Star

@Furmoman  Payment for the Xbox will just stop.   The game pass should also stop unless you have allowed this to continue with your own payment method that you setup yourself. You need to check that. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

View solution in original post

4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

@Furmoman  Payment for the Xbox will just stop.   The game pass should also stop unless you have allowed this to continue with your own payment method that you setup yourself. You need to check that. 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
Furmoman
Contributor
Contributor

Hi Chris_B

That’s great - thank you for answering so quickly with such a helpful reply!

Thanks again

Lawrence

steph_a5
Explorer

hi is there a way i can check when the add on ends on account?

XRaySpeX
EE Community Star
EE Community Star

@steph_a5 : According to your previous post, xbox game pass 24 month, you bought these in Nov. '21. So their min. term should've expired by now.

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