Can't unlink XGPU

doublexrossed · ‎13-09-2023

Hello I recently bought a XGPU giftcard and it's seems it's linked to BT/EE Broadband can you help me cancel it?

Northerner · ‎13-09-2023

Cancel what?

Where did you buy the gift card.

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

doublexrossed · ‎13-09-2023

Xbox Game Pass linked to your Broadband for some reason, gift card was
bought on Kinguin, just cancel it since I can't do anything with it now in
terms of adding any more months to my subscription etc.

Christopher_G · ‎13-09-2023

Thanks @doublexrossed

Do you have EE broadband?

Chris

doublexrossed · ‎13-09-2023

Sadly no, please don't write that you can't help me since I'm not a customer

XRaySpeX · ‎13-09-2023

EE can't cancel a purchase you made elsewhere. You need to cancel it with Kinguin within your 14-day statutory "Distance Selling" cooling-off period.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

doublexrossed · ‎13-09-2023

Bruuh, when I click manage it sends me to your page, people are selling your keys in keyshops violating your TOS as I imagine annd you try to pretend it's none of your business, I hope you don't mean you lack tools to track such a customer and unlink this from my account

XRaySpeX · ‎13-09-2023

Please give me a link to this item on Kinguin's site.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP

doublexrossed · ‎13-09-2023

Can't contact friend who bought it now but I'll provide it ASAP later, how that would help my case tho?

Edit: it was seller/merchant argento codes

can't provide link to a bought item since duh