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EETV cancelled but nowtv stll active

Terryraymond
Valued Contributor
Valued Contributor

Hi I cancelled my EETV however, it is still active on the app as billed by BT.  Can someone unlink this for me ?

1 SOLUTION

Accepted Solutions
Vichu1
EE Product Expert

Hi @Terryraymond ,

We have now delinked your email address associated with NOW. Let us know if you are still experiencing issues. Thanks!

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

This user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Vichu1
EE Product Expert

Hi @Terryraymond ,

We have now delinked your email address associated with NOW. Let us know if you are still experiencing issues. Thanks!

Terryraymond
Valued Contributor
Valued Contributor

Thanks so much. All fixed




BSc Econ (Hons), LLM

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