Tv and tnt package

[Campbell72]

Hi I ordered a TV with tnt package on the 22nd march. I have received no info on delivery, my order page says it would be delivered in 48hrs by parcel force but I've had no notification that it has been shipped or email from parcel force. Getting a bit worried about the lack of communication from ee about this order, please help.

[Schockwave]

Hello @Campbell72 ,

Welcome to the community,

Have you checked your junk/spam folder?

[Campbell72]

Hi yes I've been checking my spam folder, even tried calling 150 but no joy. The update on the order page has not changed since I placed the order on the 22nd March.

[Leanne_T · Accepted solution]

Hi there @Campbell72 

Thanks for coming to the community 🙂

Please try calling us again on 150 and the team will get the order looked into and give you an update on when your order will be dispatched. 

Thanks.

Leanne.