EETV cancelled but nowtv stll active

Terryraymond
Valued Contributor
Valued Contributor

Hi I cancelled my EETV however, it is still active on the app as billed by BT.  Can someone unlink this for me ?

1 SOLUTION

Accepted Solutions
Vichu1
EE Product Expert

Hi @Terryraymond ,

We have now delinked your email address associated with NOW. Let us know if you are still experiencing issues. Thanks!

View solution in original post

3 REPLIES 3
XRaySpeX
EE Community Star
EE Community Star

This user discussion forum can have no access to your specific account. You need to raise this with CS.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
Vichu1
EE Product Expert

Hi @Terryraymond ,

We have now delinked your email address associated with NOW. Let us know if you are still experiencing issues. Thanks!

Terryraymond
Valued Contributor
Valued Contributor

Thanks so much. All fixed
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BSc Econ (Hons), LLM

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