if i have lost my phone how can i contact ee via email or live chat?

[PaulR6]

i dont have my phone, i left it in an airport and expect it to be recovered but i need to use my service as quickly as possible. i have a backup Iphone hardware , but want to order a replacement sim. I dont have access to a phone at the minute so can only do things via IPAD. How can i use web contact services to order a replacement sim?

[XRaySpeX]

You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no. to your UK addy.

[PaulR6]

Thanks, I will go down that route
Sent from my iPad

[Peter_W]

Good morning @PaulR6, welcome to the EE Community!

Just as a quick heads up too, if you've not had a chance to order a replacement SIM yet it's also possible to get an immediate replacement through on of our retail stores.

You'll just need a valid Passport or UK driving license, and they can get things sorted right out. 

Peter