16-12-2023 09:12 AM
16-12-2023 09:17 AM
@Ramona2023 this is a public forum not customer services if you need to speak with customer services you can either call them or if you’re a contract customer you can use live chat via your online EE account
16-12-2023 09:19 AM
need to enter a live chat because I have a subscription that doesn't work
16-12-2023 10:58 AM
Hi @Ramona2023
If you're a pay monthly customer, you can live chat through the EE App. If you're not able to do that, you'll need to call us from another phone.
Chris
16-12-2023 02:23 PM
@Ramona2023 : What subscription are you talking about? Do you mean a subscription pack? If so, there is no Live Chat for PAYG.