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hello, I need to log in directly with an operator from EE. I have a blocked subs

Ramona2023
Explorer

‎16-12-2023 09:12 AM 

 
0 Helpful
4 REPLIES 4
Chris_B
Grand Master
Grand Master

‎16-12-2023 09:17 AM

@Ramona2023  this is a public forum not customer services if you need to speak with customer services you can either call them or if you’re a contract customer you can use live chat via your online EE account 

0 Helpful
Ramona2023
Explorer
In response to Chris_B

‎16-12-2023 09:19 AM 

need to enter a live chat because I have a subscription that doesn't work
0 Helpful
Christopher_G
EE Community Support Team
In response to Ramona2023

‎16-12-2023 10:58 AM

Hi @Ramona2023 

If you're a pay monthly customer, you can live chat through the EE App. If you're not able to do that, you'll need to call us from another phone.

Chris

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Ramona2023

‎16-12-2023 02:23 PM

@Ramona2023 : What subscription are you talking about? Do you mean a subscription pack? If so, there is no Live Chat for PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful