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hello, I need to log in directly with an operator from EE. I have a blocked subs

Ramona2023
Explorer

‎16-12-2023 09:12 AM 

 
0 Helpful
4 REPLIES 4
Chris_B
EE Community Star
EE Community Star

‎16-12-2023 09:17 AM

@Ramona2023  this is a public forum not customer services if you need to speak with customer services you can either call them or if you’re a contract customer you can use live chat via your online EE account 

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.
0 Helpful
Ramona2023
Explorer
In response to Chris_B

‎16-12-2023 09:19 AM 

need to enter a live chat because I have a subscription that doesn't work
0 Helpful
Christopher_G
EE Community Support Team
In response to Ramona2023

‎16-12-2023 10:58 AM

Hi @Ramona2023 

If you're a pay monthly customer, you can live chat through the EE App. If you're not able to do that, you'll need to call us from another phone.

Chris

0 Helpful
XRaySpeX
EE Community Star
EE Community Star
In response to Ramona2023

‎16-12-2023 02:23 PM

@Ramona2023 : What subscription are you talking about? Do you mean a subscription pack? If so, there is no Live Chat for PAYG.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up > 2005: Wanadoo 1 Meg BB > 2007: Orange 2 Meg BB > 2008: Orange 8 Meg LLU > 2010: Orange 16 Meg LLU > 2011: Orange 20 Meg WBC > 2014: EE 20 Meg WBC > 2020: EE 40 Meg FTTC > 2022:EE 80 Meg FTTC SoGEA > 2025 EE 150 Meg FTTP
0 Helpful