EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 599398 Views
  • 0 replies
  • 12 Helpful

Error my EE

When I log in it just says error. I need to transfer data to another device. This has been going on for a few days now.

kayz_87 by Visitor
  • 357 Views
  • 1 replies
  • 0 Helpful

Its showing Account closed why

Hi There, When I am accessing my EE account its showing its closed. I am a pay monthly customer regularly paying the bills including the latest one paid on 20th june by Direct Debit, I had also called the Customer Service on 25th June 2022 and inform...

Jahnwi26 by Explorer
  • 1640 Views
  • 3 replies
  • 2 Helpful

Resolved! Data retention

How long do EE records go back and what happened to data from orange and T-Mobile? id like to know how long I’ve had my mobile number and how far back my information goes but I don’t want a copy of it. thanks

Lj37 by Investigator
  • 1955 Views
  • 7 replies
  • 2 Helpful

Deactivated account

I need some help please. I am trying to order my son a mobile but getting Account Deactivated. How do I get this resolved  ? 

802 by Investigator
  • 883 Views
  • 4 replies
  • 0 Helpful