Unable to transfer data

[Lmc289]

Every time I click on the data use section of my account to transfer data over to another number on the account, the screen just goes blank. I’ve been trying for 3 days and the same thing happens every single time. 
is there a problem with the website?

[Leanne_T]

Hi @Lmc289

Are you using the My EE app or My EE account online? 

Have you tried using another device and browser? 

Leanne.

[hmart8]

Same thing happening for me on my phone- screen just blank and on the move so can’t access another device. 

[Leanne_T]

Hi @hmart8

Are you using the My EE app or your My EE account online? 

Leanne.