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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 606346 Views
  • 0 replies
  • 12 Helpful

Login issues

Hi, won't let me login to the app on my phone. No matter what I do, turn off, uninstall, reinstall still says there's a problem, try again later

Ashy1963 by Explorer
  • 443 Views
  • 3 replies
  • 0 Helpful

Account holder

I am the account holder but the app says I am not.. it suggests I get the account holder to log in to make changes but I am the account holder and I pay the bills from my personal account! 

Jom69 by Visitor
  • 448 Views
  • 2 replies
  • 0 Helpful

Gifting data

since updating the app were unable to gift data to family members. Can this be fixed at all

SteveRFC by Investigator
  • 664 Views
  • 5 replies
  • 1 Helpful

Can no longer share data or find 'Family Usage'.

I have a family account with three numbers/phones and have regularly shared data, until now. When logging in to my account there is no longer an option to do this? Has it been moved? Or has it been discontinued? If so when and why? This is a major fe...

PaulCat by Investigator
  • 3074 Views
  • 10 replies
  • 8 Helpful

The new EE app

I always opened the app on my iPad. when I try now I get the message app being upgraded this problem has occurred for three days, what is wrong