17-09-2022 09:20 AM
Very frustrated as data gifting consistently not working. I have sent hours waiting for help on the phone and on the chat line but still no solution. I go Ave also made a complaint but got not reply. Can someone please assist? Thanks.
17-09-2022 11:36 AM
17-09-2022 09:51 PM
I also have trouble to gift data to my son. I was trying for 2 days now on the app and on the site but not let me. Please can you help us. Thank you in advance
18-09-2022 09:07 AM
18-09-2022 09:09 PM
No, he just have his phone and card. I buy for him sim only and we are me, my husband and him in one account. I can give to my husband, and my husband can give to me but non of us can give to my son number. Thank you in advance for your help
20-09-2022 08:42 AM
20-09-2022 10:24 AM
I am having a problem gifting both on the app and online at the moment regardless of which number I try it says "we'll have it fixed soon". It's been like this for hours.
20-09-2022 10:44 AM
Hi @Rooblack,
If you're seeing this issue in both the app and My EE online, please get in touch with Customer Care so our Technical Support Team can help.
Thanks
James