on 17-09-2022 09:20 AM
Very frustrated as data gifting consistently not working. I have sent hours waiting for help on the phone and on the chat line but still no solution. I go Ave also made a complaint but got not reply. Can someone please assist? Thanks.
on 17-09-2022 11:36 AM
on 17-09-2022 09:51 PM
I also have trouble to gift data to my son. I was trying for 2 days now on the app and on the site but not let me. Please can you help us. Thank you in advance
on 18-09-2022 09:07 AM
on 18-09-2022 09:09 PM
No, he just have his phone and card. I buy for him sim only and we are me, my husband and him in one account. I can give to my husband, and my husband can give to me but non of us can give to my son number. Thank you in advance for your help
on 20-09-2022 08:42 AM
on 20-09-2022 10:24 AM
I am having a problem gifting both on the app and online at the moment regardless of which number I try it says "we'll have it fixed soon". It's been like this for hours.
on 20-09-2022 10:44 AM
Hi @Rooblack,
If you're seeing this issue in both the app and My EE online, please get in touch with Customer Care so our Technical Support Team can help.
Thanks
James