EE app and website

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

How to turn off Your Notifications loading everytime

Hi Guys Is there a way of turning off Your Notifications everytime i go to My EE website?Its very annoying everytime you log-in, My Address is fine and i won't be using Roaming.Sorry if in wrong thread i couldn't see one for windows which i am using....

Poor app experience

I find the app poor constructed. Its just interface for a poor back end. Many places all the app does is open a browser to access information instead of native beeing native. The interface is slow and just experience is not great or clear.

Mobile app internationally

Firstly you make this process stupid difficult. I’m already logged into your app yet have to re submit my credentials to leave this message(!)Primarily your app doesn’t work internationally, it keeps saying to ‘try later’ so I can’t check data usage...

I can see my broadband bill, but not the mobile bill

My mobile and broadband are registered and paid by the same account. The mobile account is registered as the bill payer. But the page 'My EE Mobile - Bills & Payments' only shows (1) notifications - paying yours bills and going abroad this summer, (2...

As soon as I log in it tells my I have successfully logged out ???

I’ve just Rejoined. EE After a 4Wk Bad experience with BT

I’ve come Back to EE After a BAD 4Weeks Now I Keep being told Via my Phone I Don’t have an Accont

Resolved! Account holder

Why am I not recognised as the account holder

Cant upgrade

I could get a standard upgrade from the 17th of September but haven't been able to get one the app is useless keeps saying server issue and the website keeps telling me there are no suitable plans I've been with ee for 4 years and never had a problem...

Entry to my account

I can’t entry to my account Somebody use my phone number already what I have to do?

Weare8

Saw in rewards in the update EE app that you can sign up to Weare8 and earn money off your phone bill, conpleted sign up - checked, checked and checked some more but will not link through to my EE app!! no matter what I do it still says sign up inco...