EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 597167 Views
  • 0 replies
  • 12 Helpful

More than one account on App

My iPhone App has an account link on my profile and so I can somehow see both PAYG and contract SIM, though not very good. My IPad has no such link so I can only see the contract SIM.

App down

Do we know when the website and app will be finishing with its updates and actually allow customer to access there accounts. I understand updates etc are needed to be done but kind notifactions via sms, emails etc would be nice along with expected ti...

Gifting data

On the new update app, it will not allow me to select my daughter as an option to gift my data to her. This is a massive inconvenience.why has this only happened since your update?????

Ee

https://community.ee.co.uk/t5/My-EE-app-and-website/Why-is-ee-app-still-showing-it-s-in-maintenance-totally-unusable/td-p/1070482

Morgan44 by Visitor
  • 337 Views
  • 1 replies
  • 0 Helpful

Good timming.

Good moment to make some upgrade now to app,I have my account suspended and I can't pay it to use it again   

The app has become a royal pain in the ass

Why did it work okay until recently and now it’s rotten? Never working or repeatedly kicking me out and making me sign back in, the app is meant to make it quick and painless but in fact manages to **bleep** me right off! 

colgum by Visitor
  • 445 Views
  • 2 replies
  • 1 Helpful

app

why not spend a little money employing competent coders, then the app wont be down so often whilst they fix their mistakes