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The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Not able to top up

So, I just want to update my billing card and for some reason it tells me add a number, but it says that my number already has an account holder. So is it possible to just make this account associated to this number? Because I don't know on who's acc...

When i login its asking for my number when i put it in its saying number in use

Change of address

Trying to change my address via my account however it states I don’t have permission to do this?

App issue

I am getting a constant error message when opening the app, is their another way to gift data?

Data transfer to family

Hello, I am new here. I am new here. How do I transfer Data to my wife's EE line.

The my EE App Version 5

Is anyone else having issues with their app resetting itself when you click on Message

Parental block in abroad

Please unblock my phone now its my phone I pay my contract. I'm on holiday I need it NOW. xxxxxxxxxxx [Mod edit: Please do not post phone numbers on the public board. Thanks!]

EE APP

Good evening I am have downloaded the app and created an account but there is nothing there when I log in.

Resolved! Eligible for upgrade, upgrade button on any site or device does not work.

I have used different browsers on different devices in switching in and out of private browsing modes. This is a last resort post, I am not calling customer service, I will just do without upgrading my plan.

Registering account after bereavement

Dear EEMy husband passed away last month. I am trying to create a myee account in my name using the same phone number/account number. It will not let me do this. The computer says no! When I finally reached the life events team they said that they wo...