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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590638 Views
  • 0 replies
  • 12 Helpful

Glitch in the matrix?

Edit: OK, it really was a short-lived glitch. The My EE app is now reporting the correct data allowance. I now return you to your normal programming....----------------------------------------The My EE app said that there were improvements being made...

grsdev by Expert Contributor
  • 431 Views
  • 1 replies
  • 0 Helpful

Re: Unable to gift data

It does not work online. I cannot gift data via the app or the website. Everytime I call EE i get the same answer - which number would you like to transfer to. There is no comprehension of the fact that having been able to transfer data using the app...

Mnaseem78 by Investigator
  • 568 Views
  • 5 replies
  • 0 Helpful

App update

App update has stopped the app from working for the last 4 hours it's been stuck on the screen that says it's is being improved, the app worked perfect before this update, when things work no need to mess around with them,I'm sure you will have many ...

Lee792 by Visitor
  • 372 Views
  • 1 replies
  • 0 Helpful

Resolved! Gifting data not working on iPhone app

Hi All,I have mine a my other half’s phone on my account, both pay monthly. Gifting data isn’t working through the app.I can select her number as the number to gift from, but don’t get my number as an option to gift too. This was working until recent...

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Miwalker by Investigator
  • 1803 Views
  • 8 replies
  • 0 Helpful

i can't upgrade

Even though i have been told i can have an early upgrade every time i try to do it it automatically  takes me to the iphone 14 plus page and i cannot go into samsung phones in the shop pleas help

braet by Explorer
  • 588 Views
  • 5 replies
  • 3 Helpful

EE App not working

EE app not working. Tried uninstall/install, still not working. Just displays a message "Your app is being improved."  Is this a known problem?

Pomvek by Investigator
  • 399 Views
  • 3 replies
  • 1 Helpful