EE app and website

Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590014 Views
  • 0 replies
  • 12 Helpful

Need to gift data urgently

EE app isn’t working - says it’s down for maintenance. Redirects to the website but it says my EE is unavailable as well. I need to gift data urgently. How can I do this?

Ebris124 by Visitor
  • 412 Views
  • 1 replies
  • 0 Helpful

Set default number on website and app

Is there any chance we can have the option to set the default number in our mobile accounts?   Mine is currently set to my apple watch number and I'd like to change it to my phone number.

uvarvu by Established Contributor
  • 1280 Views
  • 4 replies
  • 1 Helpful

Maintenance

How long will the maintenance be? I’m trying to upgrade my phone receiving messages but can’t get onto the app.

Difference in allowances

According to my tariff I have unlimited data on my iPad account, yet the app says it’s set at 100GB. Anyone else noticed this problem?

Changes to the app

Hi, why have you changed the app when it was ok before??? It was so easy to check on my bill but now I can’t even get on to my bill, have you never heard the saying, “ if it’s not broke don’t fix it”, just saying.