Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
I have to numbers on one account and since the latest update one number shows correct roaming info whereas the others is incorrect. When I try to switch on roaming in the app I get an error message saying try later. I uninstalled and reinstalled the ...
The new version of the app does not show any new charges you have built up in the current month under accounts. This is only available on the web. I'm sure it was in the last version of the app? It's very useful to keep track of upcoming extra charge...
I cant log on the the new EE app, the screen goes black or says my account status stops me from viewing, then I try to log on the website and it says sorry you can't access. My account status is up and running and I'm up to date on bills. Anyone else...
So, I login and it asks me to confirm my number - I enter my number and it tells me it's registered to a different email address (it shouldn't be!). I'm not sure how to resolve, any help?
Bonjour je souhaiterais acheter les lunettes connectées de nreal air glass mais impossible de créer un compte EE je vis en France est j'aurais aimé avoir plus d'aide pour réussir à validé ma commande merci bien cordialement
Cannot pay through my ee website or app. Both decline a card that has more than enough funds, for no reason I can see on my end.
My ee app keeps loggin me out.I cannot even pay my bills via my phone app!!!
When I try to see my current usage on both the app and web I just get a blank page. Can anyone help or is this an EE problem
How do I get my puk
If you can see this message can you let me know. I'm just getting used to this new layout and not sure if its working right.
