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Support using EE to manage your account and check data on-the-go.

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Forum Posts

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by EE Community Support Team
  • 590212 Views
  • 0 replies
  • 12 Helpful

My Ee app

My ee app is not working giving a message that is being updated is their another way i can gift data? 

Call details and text

Why have you removed the facility to see the calls made on an account as it was useful when tracking to see if a minor was being trolled or groomed and times when the calls were made ?

Dave0070 by Explorer
  • 384 Views
  • 2 replies
  • 1 Helpful

Resolved! Forgot password

I have forgotten my password and the email I had when I registered is no longer valid and I like to know when my contact runs out

Downloading statements

First time using the updated app. Not a good start. Tried to download statements and it doesn't work.Am using Ipad. Anyone else having same issue?

ClairL by Explorer
  • 568 Views
  • 3 replies
  • 0 Helpful

Unblock phone

Hi, blocked my phone as ot was lost, now found and cannot call 150 from it to take this off please help jojo

Jojo411 by Visitor
  • 505 Views
  • 2 replies
  • 1 Helpful

Log in

Trying to log in and altho I can do that when I try to do anything..i'm trying to upgrade, it tells me to register my device, when I put in my number it tells me my device is already registered to someone and won't let me do anything else

Resolved! Contract

Using the EE app, how can I find out how long is left on my contact.

ailee1 by Visitor
  • 580 Views
  • 2 replies
  • 1 Helpful

Resolved! Stuck at the register page

Hi, I'm trying to sign up to order a new contract but I'm stuck at the register page. I've verified my email address but it then asks me to join the EE community which clearly I have done but still will not let me progress passed the register page. 

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