Skip to main content
Forum FAQ's

EE app and website

Support using EE to manage your account and check data on-the-go.

cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

How to contact EE through Live Chat

The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...

Christopher_G by • EE Community Support Team
  • 606598 Views
  • 0 replies
  • 12 Helpful

Latest mobile app update not opening

I have a Haewii phone, I have had no problems with the app until I was asked to update it last week, since then it hasn't worked at all, when I press the icon it just takes me back to my phone home page. I have uninstalled the app, restarted my phone...

Manymummy by • Investigator
  • 687 Views
  • 5 replies
  • 0 Helpful

Resolved! Family Usage at-a-glance

I’ve had to register in the new app.  I visit once a month to share data between 4 family phones & tablets on my account.  There was a very handy at-a-glance page where we could see who had what data and could then transfer where needed.  The very us...

AGRH by • Visitor
  • 2561 Views
  • 4 replies
  • 4 Helpful

Unable to update home address

It seems that EE are having problems allowing users to update their personal details on their website leading to important personal data being incorrectly shared with unauthorised members of the public. Awkward it maybe for EE..a serious failure for ...

Notification on new app

Since the new app download I have a notification but can't find what it's for! It's driving me mad! Anyone got any ideas why it's there?

Girlfly84 by • Investigator
  • 4574 Views
  • 37 replies
  • 21 Helpful

Can’t log in to app or account

Hi there, every time I try to log in to my EE app or online account, it says “error, please try later”. I’m a recently new customer, and have never been able to access either method. 

Kris1908 by • Visitor
  • 424 Views
  • 1 replies
  • 0 Helpful
Top Helpful authors
More