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Account holder

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Sue156
Visitor

‎17-12-2022 05:50 AM

Why is EE saying I am not the account holder and can I change this without calling?

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1 SOLUTION

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Northerner
EE Community Star
EE Community Star

‎17-12-2022 10:24 AM

Hi @Sue156 

It says that becase you set your online account up incorrectly. 

Log into your online account Menu - Account Settings - Manage Numbers and change your settings. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.

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Northerner
EE Community Star
EE Community Star

‎17-12-2022 10:24 AM

Hi @Sue156 

It says that becase you set your online account up incorrectly. 

Log into your online account Menu - Account Settings - Manage Numbers and change your settings. 

Thanks 



To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone.

EE standard opening hours are Monday to Friday, 8am to 9pm - Saturday and Sunday, 8am to 8pm.