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Online Upgrade switches me to the wrong number on my account

OSolly
Visitor

‎15-12-2022 04:52 PM - last edited on ‎15-12-2022 05:07 PM by EE Community Moderator

My number is due an early upgrade, but when I select the option it switches automatically to my daughters mobile number (which is not due an upgrade), and I cannot re-select my own mobile number to complete the upgrade.

Happening both in the app, and on my desktop PC.

0 Helpful
1 REPLY 1
XRaySpeX
EE Community Star
EE Community Star

‎15-12-2022 05:03 PM

Would your daughter be the A/c Holder/Bill Player?

If you think I helped please feel free to hit the "Thumbs Up" button below.

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